Q. How do I track my package?
All of our packages can be conveniently tracked via our website's Track Order Status page located here. This page syncs with the couriers tracking systems directly in order to provide updates in real time.
Q. What are the average delivery times?
Normal delivery times are 1-2 weeks within the U.S, Canada, Australia and U.K. All other international territories may take up to 4 weeks due to customs regulations. We apologize for the inconvenience.
*For Canadian customers only:
If your order takes longer than this to arrive and you see the package has reached Canada via our tracking system, please contact customs and fill out the form here with the relevant information. Due to a lack of staffing packages can be held up at the border on occasion. We recommend filling out the form above in the case that this happens to your parcel.
Q. What countries do you ship to?
We ship worldwide. :)